SparkTG
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The all-in-one mobile app that turns every agent's phone into a fully-tracked calling, CRM and WhatsApp workstation.
Free to install · Works on any Android phone · No new hardware
Call Recorded
Auto-synced to cloud
New WhatsApp
Instant reply
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Share your details and we'll help onboard your team — or install directly from Google Play and get started in seconds.
Overview
Suno is a mobile agent app for sales & support teams. Agents make and receive calls on their own phone and SIM, while Suno automatically records every call, logs it to the cloud, captures customer details, and connects WhatsApp — so no lead, call, or follow-up is ever lost. Everything syncs to the SparkTG cloud in real time for complete visibility and reporting.
Why teams choose Suno
It works on the phones agents already own, using their existing mobile numbers and cellular network — so there's no new hardware, no per-minute VoIP cost, and customers see a familiar local number. Yet management gets the same tracking, recording and reporting as an expensive call-centre system.
Built For
Sales teams & tele-callers
Track every outbound call and follow-up.
Support & service desks
Log inbound calls, record for quality, reply on WhatsApp.
Field & remote agents
A full workstation in their pocket, works on mobile data.
Managers & owners
Real-time call records, recordings, dispositions & reports in the cloud.
Core Capabilities
Every call an agent makes or receives is captured automatically — no manual entry.
A clean, branded dialer places calls through the agent's selected SIM, so the customer sees the agent's real mobile number and calls run on the normal cellular network.
Higher answer rates and no telephony/VoIP running cost.
Incoming, outgoing and missed calls are detected automatically and posted to the SparkTG cloud as Call Detail Records — number, direction, duration, time and agent — without the agent doing anything.
100% call visibility & reporting; zero manual logging.
Suno finds the phone's call recording — on any handset brand and in any format — by matching the caller's number and call time, then uploads it to the cloud and links it to the right call.
Quality monitoring & compliance with no per-device setup.
Calls are tracked and recorded only from the SIM/number the agent logged in with. If a different SIM is used, the app blocks the action.
Trustworthy data — every call maps to the right agent & number.
A lightweight background service keeps Suno running so calls are captured even when the app isn't open, with automatic sync when connectivity returns.
Reliable capture; nothing slips through.
CRM & Follow-up
Suno makes sure the details and outcome of every conversation are captured while they're fresh.
The moment a call ends, Suno can automatically show a contact-capture form over any screen — fully optional, controlled by a simple toggle.
Eliminates forgotten follow-ups and lost lead details.
The contact form is fully dynamic — text, dropdown and checkbox fields are configured to match each business's process, with existing details pre-filled automatically.
Fits any sales workflow with no app changes.
Agents tag each call with an outcome from a business-defined, categorised list (e.g. Interested, Callback, Not Reachable) and add remarks.
Clean pipeline data and consistent reporting.
For any number, Suno shows the matching customer's saved CRM details right in the call view.
More personal, better-informed conversations.
Agents search and filter their contact base using dynamic, business-defined filters to focus on the right leads.
Agents spend time on the leads that matter.
Customer Engagement
Meet customers where they already are. Suno brings WhatsApp Business messaging into the same app agents use for calling.
"All chats" and "My chats" views, search, unread badges and a live, secure real-time connection to the SparkTG platform.
One app for calls and chats; faster responses.
Messages send and arrive instantly, with delivery/read status ticks and full history — text, images, video, documents, templates.
Immediate, trackable customer engagement.
Agents start conversations with approved WhatsApp Business templates, and Suno respects WhatsApp's 24-hour messaging window automatically.
Policy-compliant outreach that just works.
Create new WhatsApp contacts and resolve/close chats — all controlled per agent by permissions set centrally.
Organised, permissioned messaging at scale.
Web Dashboard & Click-to-Call. A browser portal that mirrors the app — agents click "Call" on a lead and the call is placed automatically from their phone, with live call status shown on screen. The same complete calling, CRM and messaging experience, now on the desktop.
The Bottom Line
Suno delivers call-centre-grade tracking and engagement on the phones agents already carry — at a fraction of the cost and complexity.
No missed follow-ups
Auto post-call capture and dispositions mean every lead is recorded while it's fresh.
Total call visibility
Every call becomes a cloud CDR with a linked recording — searchable and reportable.
Quality & compliance
Automatic recordings and outcome tagging support monitoring, training and audits.
Higher productivity
Calls, CRM, leads and WhatsApp in one app — no switching, no manual logging.
Low cost to run
Uses agents' own phones, SIMs and cellular network — no hardware, no VoIP minutes.
Trusted data
SIM-locked calling ties every record to the correct agent and number.
Better conversations
Instant CRM context and WhatsApp continuity make every interaction personal.
Fits any workflow
Server-defined fields, filters and dispositions adapt Suno to each customer.
Security & privacy
Credentials are stored encrypted on the device, all data travels over secure (HTTPS/WSS) connections to the SparkTG cloud, and access is controlled by per-agent permissions. Sensitive capabilities are used only for the app's core purpose.
FAQ
Common questions about Suno's calling, CRM and WhatsApp features.
Free to install on Android. No hardware, no VoIP minutes, no setup fees.