Boost your
Business with the help
of Cloud Contact
Center Solution

Quick Setup. No Upfront Cost.
Reliable.       Scalable.

Request a Demo
  • Virtual Contact Center
  • Virtual Contact Center
  • Virtual Contact Center

With the Simple & Quick Implementation of SparkTG
Contact Center Solution You Get:

Professional Image

Professional Image

Helps you to achieve professional image at no set-up cost.

Real-Time Analytics

Real-Time Analytics

Analyse your service in real-time and improve accordingly.

24x7 Support

24x7 Support

We provide full customer support round the clock.

Complete Bouquet Of Contact Center
Solutions That Your Business Needs

SparkTG is a leading cloud-based contact center solution provider in India. With over Eight years of experience in developing state-of-art customised contact center solution across various companies in different industry verticals, we consider ourselves as an established and true cloud-based contact center provider.

1M

Calls In A Day

20K+

Enterprise License

2M

Unique Callers

About SparkTG


A perfect confluence of young, energetic employees and founders with more than decades of work experience, form a strong backend team, offering state-of- the-art solutions with exceptional QoS. Harnessing the combination of youthful enthusiasm and expert knowledge, SparkTG aims at providing Unified Contact Center Solutions focusing on excellent Customer Support for its clients. With a keen eye on the national market at present, its mission is to provide the public with the most effective communication means through the integration of technology.

We provide a range of
service for all types of business!

VCC Lite

VCC Lite

SparkTG VCC Lite makes business communications elegant, tracked and easily accessible for future references. Just like a receptionist handles and manages all your incoming calls by giving the caller an excellent experience and if required transferring them to the right person in the office, similarly, SparkTG VCC Lite helps you create your brand value and give your professional image to your customer.


VCC Startup

Being a Startup, one not only needs to be a multi-tasker and cannot be always available to take a call with same pace but also have to create an experience for every customer interaction as the same would impact the brand image as the business catches up growth. With SparkTG's VCC Start Up, the user can completely manage their calls and offer an elegant experience to callers thereby making the brand stand out. Apart from providing inbound calling, the solution also provides outbound calling feature with thorough call reports and complete call recordings.

VCC Startup

VCC Enterprise

VCC Enterprise

Customer experience helps build customer loyalty and for an established and growing brand, more than customer acquisition it is customer loyalty that plays an important role to withstand against the competition. With SparkTG VCC Enterprise the organisation can be on top of the customer interactions. Also, the multiple features that come with the solution like; blended calling, multiple call routing, outbound dialers, call notes and more, help taking the experience to the next level. The solution is robust, scalable and secure and also gives the flexibility of having agents anywhere.

Why We’re The Best Match For Your Business!!

Every organisation, however big or small, needs to create a trust for its customer to: Generate More Sales, Provide Better Service, and Create Bigger Profits.
SparkTG helps you build that trust with your customers when they call you!

  • Professional and easy-to-use software
  • No set-up and installation cost
  • Fast, secure and scalable
Request A Demo

Features we provide to help
increase your business

Blended Calling

Blended Calling

Allows agents to not only answer customer calls but also call back for service, sales, follow-ups etc

Custom IVR

Custom IVR

Handle your customer calls smartly by giving them an option to reach right department/agent

Call Recording

Call Reports & Recording

Analyse Calls & Agent Reports along with complete recordings of all the calls inorder to improve your customer service

Sticky Agent

Sticky Agent

Connect callers to assigned agent everytime they call to resolve queries in less time

Real-Time Call Monitoring

Real-Time Call Monitoring

Monitor and mentor your agents in real-time using spy & whisper mode

Real-Time Call Statistics

Real-Time Call Statistics

Manage your agents' queues in real-time knowing the call flow and agent availabilty

Admin Dashboard

Admin Dashboard

Stay on top of everything with supervisor tools that help you monitor, react and control

Agent Dashboard with Live Caller Info

Agent Dashboard with Live Caller Info

Provide the fastest, personalised and most efficient service

Telephony APIs

Telephony APIs

Increase your agent's efficiency by avoiding them to shuffle between CRM and telephony

What Customer Says

Marvellous experience. The team of SparkTG is always available for us whenever we required. It is a pleasure to be associated with you all. Kudos to the entire team of SparkTG.

Klean Homz

Klean Homz

Odhav Modi
Founder

I am glad you guys contacted me. I got a solution to a problem I knew we had, but one that I hadn't gotten time to search for. Thank you for the whole team to provide us best service.

Smartivity

Smartivity

Apoorv Gupta
Co-Founder

We took SparkTG & delighted on this selection.They provide an excellent dashboard for call services.Whether we needed IVR or Call Masking,they always provide excellence.

Zopper

Zopper

Rahul Kumar
Group Product Manager

Solutions As Per Your Need

VCC Lite

₹ 500

/ month / agent

Upto 3 Agents
FCV : ₹ 100 / agent / month

  • Welcome Greetings
  • Mail Support
  • Upto 10000 Calls
  • Call Transfer
  • SLA 8 hours
  • Block User
  • Call Recording 1 Month
  • Standard Reports

VCC Startup

₹ 1000

/ month / agent

Upto 3-10 Agents
FCV : ₹ 300 / agent / month


VCC Enterprise

Let us know your requirement and we will give the solution as per your requirement.

Call us @1800-300-50150

  • Features of VCC Startup+
  • Customized Reports
  • Call Support
  • APIs & Post Call Hook
  • Multi Login Access
  • Real-Time Call Monitoring
  • Agent Management
  • Unlimited skills

Our Trusted Customers

Aakash Education
Tech Mahindra Foundation
Apna CSC
Aam Aadmi Party

TyreShoppe
Qdesq
Car Dekho
Rainbow Hospital