Deliver Exceptional Customer Experience
• Improve your Customer Service.
• Empower Agents with Cloud Platform.
• Optimize Workforce with Analytics.
• Real-Time Call Monitoring.
• Multiple Calling Options.
• Inbuilt Redundancy & Scalability.

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CRM

CRM Integration

Zoho, SalesForce, Leadsquared, Kapture, VTiger & More.

Telephony API's

Telephony API's

Simple Telephony APIs to Unify your Customer Journey.

Mobile App

Mobile App

Mobile app for Admin & Agents with location tracking.

Outbound Dialers

Bulk Outbound Dialers

Preview, Predictive, Progressive, OB IVR.

Trusted By

Virtual Contact Center

With the Simple & Quick Implementation of
SparkTG Contact Center Solution You Get:

Professional Image

Professional Image

Helps you to achieve professional image at no set-up cost.

Real-Time Analytics

Real-Time Analytics

Analyse your service in real-time and improve accordingly.

24x7 Support

24x7 Support

We provide full customer support round the clock.

Complete Bouquet Of Contact Center
Solutions That Your Business Needs

SparkTG is a leading cloud-based contact center solution provider in India. With over Ten years of experience in developing state-of-art customised contact center solution across various companies in different industry verticals, we consider ourselves as an established and true cloud-based contact center provider.

1M

Calls In A Day

20K+

Enterprise License

2M

Unique Callers

We provide a range of
service for all types of business!

VCC Lite

VCC Lite

SparkTG VCC Lite makes business communications elegant, tracked and easily accessible for future references. Just like a receptionist handles and manages all your incoming calls by giving the caller an excellent experience and if required transferring them to the right person in the office, similarly, SparkTG VCC Lite helps you create your brand value and give your professional image to your customer.


VCC Startup

Being a Startup, one not only needs to be a multi-tasker and cannot be always available to take a call with same pace but also have to create an experience for every customer interaction as the same would impact the brand image as the business catches up growth. With SparkTG's VCC Start Up, the user can completely manage their calls and offer an elegant experience to callers thereby making the brand stand out. Apart from providing inbound calling, the solution also provides outbound calling feature with thorough call reports and complete call recordings.