Cloud Contact Center Solution for Businesses
- Improve your Customer Service.
- Empower Agents with Cloud Platform.
- Optimize Workforce with Analytics.
- Real-Time Call Monitoring.
- Multiple Calling Options.
- Inbuilt Redundancy & Scalability.
Zoho, SalesForce, Leadsquared, Kapture, VTiger & More.
Simple Telephony APIs to Unify your Customer Journey.
Mobile app for Admin & Agents with location tracking.
Preview, Predictive, Progressive, OB IVR.
Helps you to achieve professional image at no set-up cost.
Analyse your service in real-time and improve accordingly.
We provide full customer support round the clock.
SparkTG is a leading cloud-based contact center solution provider in India. With over Ten years of experience in developing state-of-art customised contact center solution across various companies in different industry verticals, we consider ourselves as an established and true cloud-based contact center provider.
Calls In A Day
Enterprise License
Unique Callers
SparkTG VCC Lite makes business communications elegant, tracked and easily accessible for future references. Just like a receptionist handles and manages all your incoming calls by giving the caller an excellent experience and if required transferring them to the right person in the office, similarly, SparkTG VCC Lite helps you create your brand value and give your professional image to your customer.
Being a Startup, one not only needs to be a multi-tasker and cannot be always available to take a call with same pace but also have to create an experience for every customer interaction as the same would impact the brand image as the business catches up growth. With SparkTG's VCC Start Up, the user can completely manage their calls and offer an elegant experience to callers thereby making the brand stand out. Apart from providing inbound calling, the solution also provides outbound calling feature with thorough call reports and complete call recordings.