Education

For education institutions that have multi-location presence for imparting basic educational courses, advanced coachings & trainings has to also manage all student and parent queries related to courses, fees, attendance, holiday etc, it becomes essential to have a telephony system that connects seamlessly all locations via a single contact point and keeps a record of all communications.

Legacy systems, unfortunately, are not only expensive and tough to manage but also are challenging when it comes to multiple locations and real-time analytics.

SparkTG Contact Center Solution helps meet all student and educator telephony needs in the most cost-effective way. The solution also comes with all telephony API’s and webhooks that can integrate well with other softwares to provide an ease to work to the agents and also have a single point for all data collection & analysis.