Virtual Receptionist -
Your Cloud based Office Assistant

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Enhance Customer Experience & Save more Cloud based Office Assistant

SVirtual Receptionist is your Cloud based Assistant that is able to handle your service your customer calls professionally. With a Virtual receptionist business without investing in any hardware or manpower can route the calls to right departments along with keeping all call recordings and thorough call report. It stays available to your customers 24X7 and hence services to customers queries beyond office hours. It comes with a CRM and can be integrated to a third party CRM as well. It helps to manage and handle huge volumes of calls so as to provide an excellent service at optimum cost.

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Virtual Contact Center
Blended Calling

Blended Calling

Allows agent's to not only answer customer calls but also call back for service, sales, follow-ups etc

Real-Time Call Statistics

Real-Time Call Statistics

Manage your agent's queues in real-time knowing the call flow and agent availabilty

Call Recording

Call Reports & Recordings

Analyse Calls & Agent Reports along with complete recordings of all the calls in order to improve your customer service

Real-Time Call Monitoring

Real-Time Call Monitoring

Monitor and mentor your agent's in real-time using spy & whisper mode

Custom IVR

Single Level IVR

Handle your customer calls smartly by giving them an option to reach right department/agent

Custom IVR

Mail Support

We provide full customer support round the clock