Interact more using your new
Contact Center Solution
Being a startup, one not only needs to be a multi-tasker and cannot be always available to on a call with same pace but also have to create an experience for every customer interaction as the same would impact the brand image as the business catches up growth. With SparkTGs’ Virtual Contact Center Start Up, the user can completely manage their calls and offer an elegant experience to callers thereby making the brand stand out. Apart from providing inbound calling, the solution also provides outbound calling feature with thorough call reports and complete call recordings. Incase you are using any CRM the telephony API’s make it easier for the agent to use single screen to manage most of the operations. Real-time call statistics on Supervisor dashboard and live agent status helps supervisor manage the queues and have a control on agent activities.
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