SparkTG’s cloud telephony mobile app is ideal for the new normal. Now, supervisors and agents can easily access all the call center features remotely. This also gives a lot of flexibility and convenience to these professionals to do their job more comfortably as well as efficiently. Our mobile apps have zero investment in the infrastructure and can start working instantly.
The apps also enable the supervisors to keep a track on the go with an uninterrupted and seamless access to all the agents’ activity and performance. In addition to call making, the agents get below mentioned features with this app:
As soon as you choose to start your contact center solution with SparkTG, everything can start working in a few minutes. There are no capital investments and time required, as everything is on cloud. With so much flexibility, a successful customer service experience is assured.
Quick reports and analysis save you a lot of time to utilize in maximizing leads and increasing your conversion. Given the amount of flexibility and convenience, your team also performs better.