Businesses are fighting a cut-throat competition to boost their revenue. It is no longer tough to design and launch a service or a product. The real challenge lies in acquiring and retaining customers, and ultimately driving sales. A Click2Call Function on your website can dramatically enhance better engagements and conversion rates.
Spark TG’s Virtual Call Center Application offers a prompt and powerful Click2Call functionality for your website or mobile app so that you can assist your customers/clients throughout their journey. Our Click2Call Service not only boosts customer experience, but also aids agents to deliver quick solutions to the customer queries.
A Click2Call feature, also known as ‘Web calling’ is an online functionality that allows any website visitor or user to call from within the site without entering any details or bothering to dial a number through their phone. Simply a click will connect them to your team or agents and handle the query.
Spark TG’s Click2Call Service is powered by a virtual call center layer that runs over the cloud servers. That means users can connect with you anytime with just a click. Why lose their valuable focus by asking them for details or compelling them to dial a number when you can grab their attention immediately?
Desktop sites are rarely visited by customers anymore. With around 2.5 Billion Smartphone devices across the globe and continuous access to fast internet, users explore all the crucial information via their devices. With so many ‘distractions’ within the devices themselves, every second of their attention on your website must be respected! A Click2Call service comes in handy to accomplish this. It empowers you and your users to initiate a call in the real-time so that you can guide and assist them at any point with precision. This eventually becomes a significant factor in sales conversion. The quicker and smoother the engagement, the higher the probability of sales!
When customers have a quick way to get their queries resolved, a positive purchase decision is just a click away! This is because;
Acquiring inbound customers and retaining them is tedious. It does not have to be with our Click2Call Solutions! Spark TG’s Cloud-based Click2Call will;
Easy Integration & Deployment - No complex system changes or migrations required. We get you on the communication road as fast as possible.
Reports and Recordings of the inbound or outbound calls for analysis, monitoring and process optimization.
Unparalleled Support in times of confusion, technical errors, or anything that bugs you!