What is a Click-to-Call Solution?
Click-to-call is a cloud-based technology where your customers can connect with you without dialing your phone number. They can simply click on the call widget or CTA option and the call will be initiated. How simple is that, isn’t it? Direct calls to a certain department. Also get insights into inbound and outbound calls in the form of reports and call recordings, easy integration, etc.
- You can do all of these things and many more by choosing a click-to-call service for your organization.
Also Read -How does Click to Call impact Customer Service?
Let’s have a look at the infographic below to understand the benefits of a click-to-call solution.
Click-to-call solutions will not only help you in boosting your sales and conversion rates but will also help you in enhancing your customer’s experience. We hope you understand by now what is click-to-call, and what are its features and its benefits.
If you are looking for this solution for your business, you can reach out to us at 1800-123-454647.