SparkTG Blog

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Why Your Business Cannot Do Without a Contact Center Solution

Why Your Business Cannot Do Without a Contact Center Solution

22 Aug, 2018 SparkTG

With proliferation of start-ups and businesses operating beyond boundaries, the customer has immense choices for every...

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VCC Lite Services

It’s Best to Use An Advance Call Center Software to Increase Revenue

Jan 03, 2018 SparkTG

Call centers are usually known to differ in sizes meeting the various...

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Cloud Telephony to Improve your Business’ Bottom Line

Cloud Telephony to Improve your Business’ Bottom Line

Dec 19, 2017 SparkTG

Since ages, communication has played a vital role in the form of letters, calls, mails etc in doing business but…

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Watch Out for Your Business With Agent Supervision

Watch Out for Your Business With Agent Supervision

Dec 04, 2017 SparkTG

It is not an easy task in itself when you are loaded with your core business operations and have to…

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Go the extra mile…It’s never crowded.

Go the extra mile…It’s never crowded.

Nov 17, 2017 SparkTG

In today’s competitive world, customers have become more powerful than ever. If you don’t serve them best, they will be…

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10 Simple Steps to Improve your IVR

10 Simple Steps to Improve your IVR

Nov 14, 2017 SparkTG

Quite a number of the IVRs we hear when we call any organisation today lack expertise and hence they confuse…

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