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Nov 17, 2017 SparkTG
In today’s competitive world, customers have become more powerful than ever. If you don’t serve them best, they will be…
Read MoreNov 14, 2017 SparkTG
Quite a number of the IVRs we hear when we call any organisation today lack expertise and hence they confuse…
Read MoreNov 11, 2017 SparkTG
It takes months to find a customer and only seconds to loose one – Anonyms Customer service does not end…
Read MoreOct 28, 2017 SparkTG
An agent in a customer service is not just a single role to be played. Agents are...
Read MoreOct 20, 2017 SparkTG
Customer Loyalty is a hard-earned alliance. To gain a flourishing business...
Read MoreOct 12, 2017 SparkTG
The customer today is well informed and knowledgeable and expects something more from the businesses...
Read MoreSep 30, 2017 SparkTG
Providing a quality customer service is what every business aspires for, and what every business works hard to...
Read MoreSep 22, 2017 SparkTG
Call center is the most important...
Read MoreSep 03, 2017 SparkTG
Businesses survive on profits and profits are gained through customers. When your customers are happy, your business speaks for itself...
Read MoreAug 18, 2017 SparkTG
Call center software’s or customer relationship management software provides solutions...
Read MoreAug 01, 2017 SparkTG
A call center organization needs call center software which is also known as Customer Relationship...
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